FAQs on Importing China Electric Bikes, Ebike, E-Bike, E Scooter, Electric Surfboard, Jet Surf Board, Jetsurf, E Moto Motorcycle From Secutronic

Q : Do you accept Customizationon on Electric Bike, Scooter, Motorcycle, Jetsurf?

A : Yes, we have our design term, we provide Logo,Packaging Color Box customization. You can give your Logo or even an idea, we can design for you or supply customization with your design.
OEM oder ODM sind willkommen.

Q. How can I get a Sample for OEM on the Electric Bike, Scooter, Motorcycle, Jetsurf?

A: After the design, material, printing and sample cost confirmed, we can make sample for you, and send to you after sample picture approved.

Q. How can I control the Quality of the goods on the Electric Bike, Scooter, Motorcycle, Jetsurf order?

A: Our QC term is professional to ensure our quality product and continuous marketing, your satisfaction is our power for development. You can arrange the 3rd party inspection company for inspection, after production finished.

F: Wie lange dauert der Versand, wenn ich eine Bestellung aufgebe?

A : Generally it’s 1-2 working days for sample shipping, 3-5 days for more than 100pcs order, and it takes 3-5 days to arrival by Express.

F: Wie lange ist die Garantiezeit?

A : We provide 12 months warranty. If any quality problems with our products during this period, you can send back for replacement or refund. The shipping cost is on our account.

F: Welche Versandart ist besser für uns?

A : For small order, express will be the best, it is fast and convenient for both of us, as for bulk order, air way would be better but you need collect them from Airport. For urgent orders, we suggest express, goods send to your hands directly. And we can get you good price with DHL, UPS, Fedex or TNT.