Electric Bike | Electric Scooter | Electric Surfboard
FAQS
FAQS

Q : Do you accept Customization?

A : Yes, we have our design term, we provide Logo,Packaging Color Box customization. You can give your Logo or even an idea, we can design for you or supply customization with your design.
OEM or ODM are Welcome.

Q. How can I get a Sample for OEM?

A: After the design, material, printing and sample cost confirmed, we can make sample for you, and send to you after sample picture approved.

Q. How can I control the Quality of the goods?

A: Our QC term is professional to ensure our quality product and continuous marketing, your satisfaction is our power for development. You can arrange the 3rd party inspection company for inspection, after production finished.

Q: What’s the Shipping Time if I place an order?

A : Generally it’s 1-2 working days for sample shipping, 3-5 days for more than 100pcs order, and it takes 3-5 days to arrival by Express.

Q: What’s the Warranty Term?

A : We provide 12 months warranty. If any quality problems with our products during this period, you can send back for replacement or refund. The shipping cost is on our account.

Q:What Shipping Way is better for us?

A : For small order, express will be the best, it is fast and convenient for both of us, as for bulk order, air way would be better but you need collect them from Airport. For urgent orders, we suggest express, goods send to your hands directly. And we can get you good price with DHL, UPS, Fedex or TNT.

  • CONTACT US

    Add: 170-1 Ruanjian Avenue, Nanjing, Jiangsu, China
    Tel: (+86 25)52070021 Fax:(+86 25)52070021
    Mobile: +86 18068808880 13905198660
    Http://www.ebikebicycle.com;
    Email: sales@ebikebicycle.com

  • Service
    Any questions, please feel free to contact us. Secutronic Technology Co., Ltd. Website: www.ebikebicycle.com Email: sales@secutronictech.com Tel: +86-25-52070021 Mobile: +86-13905198660